CRM and BPO Services

NoShore Group provides bilingual English and Spanish BPO, CRM, Call Center and Tele Campaign Services:

Inbound Voice Services: Delivery Market Solutions Order Fulfillment Technical Support Customer and Helpdesk Services Transactional Operations Sales Support Email and Online Chat Support Collections & Payment Services Billing helpdesk HR services E-Commerce support Internal services helpdesk Vendor authorization

Outbound Voice Services: Lead Generation Telemarketing Service Satisfaction Follow-ups Welcome Calls Customer Acquisition Customer Loyalty Surveys Market Research Services Verification Financial Services Consulting

Non-Voice and Processing Services: Judgment-based processing Document processing Ticket processing Knowledge Activity Processing Customized workflow Email administration Chat and interactive communication Integrated packaging and shipping Storage management Direct mail and marketing